Refund policy

Return & Refund Policy

We want you to be happy with your purchase. Please read our return policy carefully before placing your order.

Returns

If you would like to return an eligible item, please contact our customer support team before sending anything back.

Items must be returned in their original condition, unworn, unused, unwashed, and with all original packaging and tags, where applicable.

Returns sent without contacting us first may not be accepted.

Return Shipping Costs

Customers are responsible for all return shipping costs. Return shipping fees are non-refundable.

We do not provide prepaid return labels unless the item is defective, damaged, incorrect, or otherwise required by applicable law.

We strongly recommend using a tracked shipping service when returning an item. We cannot be responsible for return packages that are lost in transit.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method. Original shipping charges are non-refundable where permitted by applicable law.

Please allow several business days for your bank or payment provider to process the refund after it has been issued.

Damaged or Incorrect Items

Please inspect your order upon arrival. If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible and provide your order number and clear photos of the issue.

We will review the claim and provide an appropriate resolution.

Exchanges

We do not guarantee direct exchanges. If you need a different size or product, please contact us for available options.

Important

Do not return your order to the address shown on the original shipping package. Please contact us first to receive the correct return instructions and return address.

This policy does not limit any mandatory rights available to you under applicable consumer protection laws.